Privacy Policy
Last Updated: January 1, 2026
Residence Inn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website residenceinn.site or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or booking inquiry
- Subscribe to our newsletter or promotional communications
- Communicate with us via email, phone, or other means
- Participate in surveys or feedback forms
This information may include:
- Name (first and last name)
- Email address
- Phone number
- Mailing address
- Booking preferences (check-in/check-out dates, number of guests)
- Special requests or comments
- Any other information you choose to provide
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Device type and screen resolution
- Pages visited and time spent on each page
- Referring website or source
- Geographic location (country/region level)
- Date and time of visit
1.3 Information from Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Service Delivery
- Processing and responding to your inquiries and booking requests
- Communicating with you about your reservation or inquiry
- Sending booking confirmations and related information
- Providing customer support and assistance
2.2 Business Operations
- Improving our website, services, and user experience
- Analyzing website usage and trends
- Conducting research and analytics
- Preventing fraud and ensuring security
2.3 Marketing Communications
- Sending promotional materials (with your consent)
- Informing you about special offers and events
- Newsletter distribution (with your consent)
2.4 Legal Compliance
- Complying with legal obligations
- Responding to lawful requests from authorities
- Enforcing our terms and conditions
3. Who Has Access to Your Data
3.1 Internal Access
Your personal information is accessible only to authorized personnel who need it to perform their job functions. We maintain strict access controls and regularly review who has access to personal data.
3.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Email delivery services (for form submissions)
- Website hosting providers
- Analytics providers
- Customer service platforms
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, privacy, safety, or property
- Enforce our agreements
- Respond to emergencies
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
4. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Third-party services we may use include:
- Google Maps (for location display)
- FormSubmit (for form processing)
- Analytics services (if analytics cookies are enabled)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (HTTPS)
- Secure servers and hosting
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
7.1 Access and Portability
You have the right to request access to the personal information we hold about you. You may also request a copy of your data in a portable format.
7.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
7.3 Deletion
You have the right to request deletion of your personal information. To request deletion, please contact us at:
- Email: contact@residenceinn.site
- Phone: +1 8267770035
- Mail: 4695 Ashford Dunwoody Rd NE, Dunwoody, GA 30346
We will process your request within 30 days. Please note that we may retain certain information as required by law or for legitimate business purposes.
7.4 Opt-Out of Marketing
You can opt out of receiving marketing communications from us at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us at contact@residenceinn.site
7.5 Cookie Preferences
You can manage your cookie preferences at any time through our cookie consent banner or by visiting our Cookie Policy page.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information is protected in accordance with this privacy policy.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
11. Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Data Protection Contact:
Residence Inn
4695 Ashford Dunwoody Rd NE
Dunwoody, GA 30346
United States
Email: contact@residenceinn.site
Phone: +1 8267770035
Website: residenceinn.site